About Shipping

Delivery options

The first place to check is the Order tracking page on the site this enables you to see the status of your order even if you don't have an account with us. All you need is your order number and your email.

You are able to view all of your orders online by logging into your account and choosing order history. However you do need to have an account with us to do this, you can register here.

Our delivery times are based on the number of business days (Monday to Friday) you should expect to receive your delivery by DHL. Delivery times may vary for each item even if they are ordered at the same time.

You will receive more information about the estimated delivery time in the automatic order confirmation email sent after your order has been placed.

If your order is overdue and your order tracking account does not state that the order has been shipped, please contact our Customer Service.

We ship worldwide

Domestic: Delivery Time and Shipping Rates

Covers all contiguous U.S. addresses and rest of Americas with the exception of P.O. Boxes and military addresses (APO/FPO).

International: Delivery Time and Shipping Rates

Covers all locations not served by Domestic shipping. See below for important information about customs/import duties and local delivery.

  Domestic: United States & Rest of Americas International: Europe & Rest of World
Delivery Time (business days)
Standard 10 - 15 15 - 23
Priority 4 - 6 8 - 15
Expeditive 2 - 3 5
Shipping rates
Standard $14,99 $22,99
Priority $19,99 $29,99
Expeditive $34,95 $39,99
Each book additional
Standard $9,99 $9,99
Priority $12,99 $12,99
Expeditive $14,99 $14,99
Tracking info
Standard No No
Priority Yes Yes
Expeditive Yes Yes

Customs/Import Duties and Local Delivery

International Customs/Import Duties and Local Delivery - On International orders, customs and import duties are applied once the shipment reaches its destination. These charges are the responsibility of the recipient of your order and will vary from country to country. Contact your local customs office for details.

Buybuks and its shipping partners are not able to influence local delivery practices. The arrival times shown for International shipping indicate the amount of time it will take for your order to reach your recipient's local post office. The time it takes to get your order from the local post office to your recipient's address can vary widely from country to country. Delivery may be delayed by customs/import duties and local postal requirements.

Shipping information

Please be aware that the following delivery times are included as guidelines and actual delivery will depend on stock availability.

Please ensure that your shipping address details are correct, as they are copied directly from the information you give us when submitting your order. We are not responsible for orders with incorrect or missing information should they not reach you.

Oversized Items: Shipping Rates

Additional shipping and handling charges apply to items of unusual size or weight.

How to Calculate When an Item Will Be Delivered

You can calculate when an item will be delivered by simply adding the shipping availability time displayed on each product page ("Usually ships within 24 hours," for example) to the number of days your shipping method will take. Here's the simple equation:

Shipping Availability Time + Delivery Method Ship Time = Total Delivery Time

Special Situations

Weather, natural disasters, and other events beyond our control may affect shipping and delivery times. If conditions are serious and expected to last longer than a brief period of time, special instructions may be added to Checkout pages.

Military Addresses: These are considered Domestic Extensions. See the section above for addressing instructions.

Correctional Institutions: If you are shipping to a correctional institution, we urge you to pay careful attention to its regulations and procedures. Facilities differ on the items they permit, shipping methods that may be used, and how to address a package.

Order cancellation and returns

Can I return my item for a refund or exchange?

We refund items that are returned to us within 30 days, provided they are in perfect condition.

Please contact us to obtain a return authorization.

Please note that it is the customer's responsibility to ensure safe return of the item and unless the item is faulty or incorrect then this is at the customer's own expense.

How can I return an incorrect, faulty or damaged item?

Should you receive any items that you did not order, or that prove to be faulty, please contact us.